Returns & Exchanges

At GEVI, we stand behind the quality of our home appliances and offer a 30-day return policy for items in their original packaging. If you are not completely satisfied with your purchase, we are here to help you find the perfect solution for your home.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Securely pack the appliance in its original box, ensuring all manuals, accessories, and protective inserts are included.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at the designated carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned unit, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing